1. Eligibility
Only unused, unopened products in original packaging are eligible for returns—unless there is a defect or error on our part.
2. Defect or Damage
If your item arrives damaged or defective, notify us within 7 days of receipt with photographic evidence.
3. Change of Mind
Provincial laws may grant cooling-off rights (e.g., Ontario’s 7-day period) LexpertWillis Business Law. Beyond this, returns for change of mind are accepted only under discretion.
4. Return Process
Contact us within 7 days with order details and reason.
We’ll provide return instructions and shipping labels as appropriate.
Return shipping cost is covered by us only for defective/damaged items; otherwise, it’s at your expense.
5. Inspection & Refund
Returns are inspected upon arrival. Approved returns will be processed within 10 business days.
6. Refund Method
Refunds are issued via the original payment method.
7. Exchange
Exchanges may be permitted based on stock availability.
8. Non-Returnable Items
Opened, used, or hygiene-sensitive items (e.g., skincare products) are non-returnable unless defective.
9. Contact Us
Email: [support@onlymebeauty.in]
Phone: [Contact Number]
Address: [Return Address, Canada]
10. Changes to Policy
We may update this policy. We’ll notify you of material changes.
